Emergencies/ 緊急時には


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Emergency Contact Information/ 災害時緊急連絡先

Emergency Contact Information:
Fire engine/ Ambulance/ Rescue 火事・救急・救助 Call Fire Department: 119
Crimes/ Accidents 事件・事故 Call Police: 110
Crimes/ Accidents at Sea 海の事件・事故 Call Japan Coast Guard: 118


How to Make a Call 119 for Fire Engine & Ambulance/ 119 番のかけ方

Firstly, state which emergency you call for: “FIRE” or “AMBULANCE”.

The operator will ask you a few questions in turn necessary to dispatch the emergency services.

Follow the operator’s instructions and answer calmly and clearly such questions as the address, name, age, a landmark to reach the scene, phone number, and situation.


Fire/ 火災

​​​​​​​Installation of Fire Alarm Systems at Home/ 住宅用火災報知器の設置について

Fire Prevention Division, Fire-Defense Headquarters

Phone: 048-952-1216

It is mandatory for all houses to install smoke alarms in the bedrooms and stairways (depending on conditions). (Expect those with automatic fire alarm system detectors or heads of sprinkler installed where required.)  Also, it is an obligation to make the best efforts to install a heat detector alarm in the kitchen.


Issuance of a Disaster Victim Certificate (Risai Shomeisho)/ り災証明書の交付

Fire Prevention Division, Fire-Defense Headquarters

Phone: 048-952-1216

If you are a victim of fire incident and want to claim the compensation for damages from your fire insurance or request for reduction on your taxes and levies, you need to acquire a ‘Disaster Victim Certificate’. In order to have your situation certified, report promptly to the section mentioned above and have the damages inspected for certification.


Emergency Medical Care/ 救急

When someone suddenly becomes ill…/ 急病になったとき

  • Use the emergency medical care information services provide Saitama Prefecture 


Communication Division, Fire-Defense Headquarters

Phone: 048-952-1211

 For telephone consultation and information service regarding medical institutions are available for 24 hours a day, 365 days a year from the number listed below: 

1. Saitama-ken Kyukyu Denwa Soudan (Emergency medical information center telephone consultation)/  埼玉県救急電話相談

Call at #7119 or 048-824-4199.

*If you wish to consult about your child’s condition, the following number is also available.

8000 or 048-833-7911 


2. Saitama-ken AI Kyukyu Soudan (Saitama AI emergency medical information/consultation)/ 埼玉県AI救急相談

Access from the website of Saitama Prefectural Government.

It allows you to consult freely by chatting on the smartphone etc.



3. Saitama-ken Iryo Joho Teikyo System (Medical service search system)/ 埼玉県医療情報提供システム

Access from the website of Saitama Prefectural Government.



4. Inquiries about medical institutions after practice hours/ 時間外の病院の問合せ

 Please call Communication Division, Fire-Defense Headquarters at 048-952-1211.


Holiday Clinic/ 休日診療所

  • Misato Medical Association (Holiday Clinic)

 Address: 2-20-7 Chuo

 Phene: 048-949-1000


Department: Internal medicine, Pediatrics

Consultation Hours:

1. Sundays

10:00 a.m. - Noon (cutoff time: 11:50 a.m.)

2:00 p.m. - 4:00 p.m. (cutoff time: 3:50 p.m.)

[Nighttime] 6:00 p.m. - 9:00 p.m. (cutoff time: 8:30 p.m.)


2. National Holidays/ Year-end & New Year holidays

10:00 a.m. - Noon (cutoff time: 11:50 a.m.)

2:00 p.m. - 4:00 p.m. (cutoff time: 3:50 p.m.)

*Please note that the clinic is not available on August 13, 14, December 29, and 30.

Emergency Hospitals in Misato City/ 市内の救急病院

Emergency Hospitals in Misato City
Name of Hospital Address Phone Number
Misato Kenwa Byoin 4-494-1 Takano 048-955-7171
San-aikai Sogo Byoin 2-342 Hikonari 048-958-3111
Misato Chuo Sogo Byoin 4-5-1 Chuo 048-953-1321


Automated External Defibrillators (AED) Placement/ AEDの設置

Fire Suppression Division, Fire-Defense Headquarters

Phone: 048-952-1293

AEDs has been equipped and in service at all child care institutions, municipal elementary and junior high schools, public facilities, 4 post offices and 34 convenience stores in Misato City.


〒341-8501 埼玉県三郷市花和田648番地1
市民交流係 電話番号:048-930-7714