Emergencies/ 緊急時には

 Firstly, state which emergency you call for: “FIRE” or “AMBULANCE”.

The operator will ask you a few questions in turn necessary to dispatch the emergency services.

Follow the operator’s instructions and answer calmly and clearly such questions as the address, name, age, landmarks to reach the scene, phone number, and situation.

Fire Prevention Division, Fire-Defense Headquarters

Phone: 048-952-1216

 It is mandatory for all houses to install smoke alarms in the bedrooms and stairways (depending on conditions). (Expect those with automatic fire alarm system detectors or heads of sprinkler installed where required.) Also, it is an obligation to make the best efforts to install a smoke alarm or a heat detector alarm in the kitchen.

Fire Prevention Division, Fire-Defense Headquarters

Phone: 048-952-1216

 If you are a victim of fire incident and want to claim the compensation for damages from your fire insurance or request for reduction on your taxes and levies, you need to acquire a ‘Disaster Victim Certificate’. In order to have your situation certified, report promptly to the section mentioned above and have the damages inspected for certification.

1. Communication Division, Fire-Defense Headquarters/ 消防本部指令課

Phone: 048-952-1211

2. Saitama-ken Kyukyu Denwa Soudan (Emergency medical information center telephone consultation)/ 埼玉県救急電話相談

#7119

URL https://www.pref.saitama.lg.jp/a0703/20151214.html

 If you call from a dial pulse line, IP phone, fiber optic telephone, cell phone or in areas near the prefectural boundary with Tokyo or other prefectures:

Call: 048-824-4199

*If you wish to consult with Emergency Medical Information Center Telephone Consultation for Children, the following number is also available. (Target age: up to junior high school students)

＃8000

If you cannot connect through it, please call 048-833-7911.

3. Saitama-ken AI Kyukyu Soudan (Saitama AI emergency medical information/consultation)/ 埼玉県AI救急相談

You can consult about your or your family member’s symptoms online through ‘chat’ from your PC, smartphone, or tablet.

  URL https://www.pref.saitama.lg.jp/a0703/aikyukyu.html

Address: 2-20-7 Chuo

 Phone: 048-949-1000

(Please make sure to contact by phone before visiting.)

Department:  Pediatrics

Consultation Hours:

Fire Suppression Division, Fire-Defense Headquarters

Phone: 048-952-1293

AEDs (Automated External Defibrillators) are equipped at child care institutions, public facilities, 4 post offices and 33 convenience stores in Misato City.